Product Analyst (Product Lead Growth)

Employment Hero

Employment Hero

IT, Product, Sales & Business Development
Posted on Thursday, March 28, 2024

Our mission and where you fit in...

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. Are you ready to make a significant impact in a rapidly expanding team? Are you excited about turning product data into actionable insights? If you're looking for a dynamic role where you can unleash your analytical skills and contribute to the growth of a company, then we have the perfect opportunity for you!

What to expect as our Product Analyst …

We are investing in our product. We want to enable our customers to be able to onboard themselves, discover new features, and get the most out of our product. This requires smart targeted product investments that need deep understanding of product usage analytics, and getting the most from our operational data to accelerate our journey.

As part of our broader Data Analytics team you'll be:

  • Collaborating with stakeholders: Work closely with stakeholders across the organisation, partnering with Product Manager to understand their needs and provide data-driven insights and recommendations, and working with Engineers to understand and influence the features that will drive measurable product lead growth.
  • Creating reports and dashboards: Use your data expertise to craft visually appealing reports and interactive dashboards that effectively communicate findings to stakeholders, from executives to team members.
  • Collaborating with the Data Analysts and Data Engineers to create and leverage reusable data models and assets to speed up and give confidence to the insights we surface.
  • Conducting ad hoc analyses: Dive deep into data to address specific questions and investigate important issues that drive decision-making and strategic initiatives.
  • Analysing and interpreting data: Utilise your statistical analysis prowess and data visualisation techniques to uncover trends, identify patterns, and draw valuable insights and conclusions.

What will you bring?

  • Experienced - you have 3 + years of experience in a similar role within the SaaS industry or a Scale-up/start-up environment, project managing and delivering high-quality analytics projects to a deadline.
  • You will possess strong communication skills, not only in conveying complex technical concepts to non-technical stakeholders, including executives and other business leaders but also in effectively using data visualisation tools like Tableau (preferable) and Sisense to captivate and engage stakeholders.
  • Proficient in SQL (preferably PostgreSQL): Extract, manipulate, and analyse data from relational databases, enabling you to unlock its potential and uncover meaningful insights.
  • Strong business acumen: Identify opportunities where data-driven insights can add value and help drive strategic business decisions.
  • Excellent communication skills: Translate complex technical concepts into simple language, enabling you to effectively communicate with non-technical stakeholders, including executives and business leaders.
  • Meticulous attention to detail: Ensure the accuracy, completeness, and consistency of your data analysis, leaving no stone unturned.
  • Have full unrestricted working rights in Australia.

Bonus Points:

🌟 Familiarity with version control workflow (Git) and data transformation tool (we use dbt) is highly desirable.

🌟 It would be highly advantageous if you have previous experience working with Product Usage Analytics and product lead growth initiatives.

🌟 Experience with programming languages like Python or R: Leverage your programming skills to manipulate and analyse data efficiently, taking your analysis to the next level.

🌟 Experience with statistical modelling, regression analysis, and hypothesis testing: Utilise advanced techniques to extract meaningful insights from complex datasets.

Life at Employment Hero 🚀

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations.

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back!!

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes:

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including:

  • Remote-first and flexible working arrangements
  • A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
  • Reward and recognition programs - because great work should be recognised and rewarded
  • Including Lightning Award for delivering quality work at speed and Values Champion Awards
  • Swag app cashback offers and discounts on hundreds of your favourite brands and products
  • Self, health, wealth and happiness programs
  • Social events and team celebrations
  • Employee Share Option Program: be an owner of Employment Hero
  • Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match?

When you apply for this role, anticipate hearing from us within 72 hours. At Employment Hero, we ensure that every applicant receives a timely response, whether it's an invitation to the first-round interview with our Talent Acquisition Specialist or a notification that your application, while valued, wasn't successful this time. Your time and effort matter to us, and we're committed to keeping you informed throughout the process.

Not exactly the right fit for you?

  • If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities.
  • Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.