Salesforce Administrator

Employment Hero

Employment Hero

Sales & Business Development
Sydney, NSW, Australia
Posted on Friday, April 5, 2024

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like

We are looking for a Salesforce Administrator to join our remote-first team!

Reporting to the Salesforce Platform Manager and working within the Commercial Operations team, you will be responsible for the day-to-day management of the Salesforce Platform and new CRM project initiatives.

We are expanding the use of our SF platform and your input into the solution design and implementation will make a big difference to improve the way of working across Sales, Support, Marketing, Product and Finance. You will be supported by Analysts within the Commercial Operations team to ensure build work is meeting the needs of the business. You will work closely with the Salesforce Platform Manager to align on design, priorities and build scalable solutions.

Work within one of Australia’s fastest growing tech companies, and play an important part in its success.

As a Salesforce Administrator, you’ll be responsible for:

The Salesforce Administrator will be critical in the maintenance, upkeep, and optimisation of the Salesforce Platform, and supporting and leading new projects. You will be involved with new work from inception, design, build, through to change management, training and adoption.

Some of the responsibilities will include:

  • Capturing business requirements across key stakeholders from across the business
  • Collaborating with Platform Manager on Solution Design and implementation strategy
  • QA and UAT lead for new Project work
  • Project manage commercial operation initiatives
  • Maintenance and iterative improvement of SF instances
  • Optimise automations for improved platform efficiency
  • Troubleshoot and diagnose any user issues with Salesforce or integrated systems
  • Managing and support key 3rd party applications and integrations
  • Refining SF instances to align to best practice and scalability

What you will bring:

  • 4+ years Salesforce Admin or consulting experience
  • Admin 201 Certified
  • Sales/Service Cloud/App Builder certification preferred
  • Strong understanding of declarative Automations
  • Experience with SF integrated applications
  • Strong communication and business partnering skills
  • Adaptable and thrives in a fast-paced environment
  • Works quickly and meets deadlines
  • Plans and executes projects autonomously within agreed timeframes

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including:

  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Cashback offers and discounts on popular brands through our Swag app.
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here:

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.