OneVentures Portfolio Company Jobs

About Lumary

Lumary is a high-growth Australian healthtech company on a mission to revolutionise technology for the healthcare industry. We do this by developing solutions that support and empower service providers, working together to ensure better outcomes for people that need care. This commitment to partnership has been a key part of our success so far, and we are driven to continue evolving our products and our people so we can impact the healthcare community to thrive on a global scale.

Join Lumary and grow with us

• Well-established team working in nine cities across Australia, South East Asia, and the USA.
• Our customer base includes contracts with 200+ enterprise and SME disability and aged service providers.
• 25k+ people use our core platform every day, supporting 100k+ care recipients.
• Be part of a team solving a global issue for a highly addressable market.
• International growth means more opportunities as we expand our products into the USA and beyond.

You will be working in an exciting and dynamic environment, with plenty of opportunities to develop your skills and make a meaningful contribution. While our culture is relaxed, we push ourselves to build innovative products and deliver a first-rate customer experience. You will find yourself quickly growing in your career, backed by a collaborative team that is open to new ideas and encourages everyone to bring their best selves to work.

About The Role

As a HR Advisor at Lumary, you will own all administration and coordination across the employee journey and have responsibilities in providing support to employees and managers on their HR-related queries and needs. Work closely with the Employee Journey Team, reporting to the Employee Journey Team Lead. This role’s responsibilities will support across the entire Lumary team; we are based in Australia, United States and the Philippines.

This role is perfect for a current HR Coordinator with a few years of experience, looking for their next step to become a HR Advisor. If you are passionate about people and culture and are looking for an opportunity to develop your skills in a dynamic environment, we encourage you to apply for this new position.

The day to day role may look like:

• Managing all employee onboarding and off-boarding processes, ensuring compliance with HR policies and procedures.
• Handling changes in employment conditions, including contract amendments and coordination with IT and Finance teams.
• Responding to employee queries (including employee relations and grievances), ensuring quality and timely responsiveness, and productive outcomes or escalation as required.
• Maintaining accurate and up-to-date HR system information and staff records.
• Supporting the Employee Journey team and collaborate across teams to achieve Lumary’s objectives and key results.
• Assisting with ad-hoc recruitment and learning activities, including job postings, interview scheduling, and e-learning content creation, etc.
• Optimising and continuous improvement of our people systems, procedures, policies, and processes of work.
• Staying updated on relevant legislation changes impacting the business and employees.
• Supporting various organisational and cultural initiatives, including brand events, staff volunteering, and internal communications.

You Are Passionate About

• Pursuing service over self-interest, where the need for credit and personal ambition is far less important than creating results that serve a common good.
• Learning and growing personally and professionally all the time, and being comfortable to learn through doing.
• Commitment to continuous learning and staying up-to-date with HR trends and best practices.
• Solving complex problems through holistic and people-centric thinking and approaches.
• Building strong relationships with stakeholders and communicate effectively to all levels of the organisation.
• Policies, processes and systems being used and adhered to, and ensuring stakeholders are aware of these processes and helping them through what they need to do to be compliant.

You Have

• Tertiary qualification in Human Resources or related qualification.
• Prior experience working in a similar environment as a Generalist HR Coordinator, and you’re looking for your next career step.
• Energy and enthusiasm to solve people problems and become an instrumental part of cultivating a positive and engaging work environment for all Luminaries
• A developing understanding of HR laws and regulations, such as Fair Work Act, health and safety acts and regulations, etc. You don’t have to be an expert but knowing the basics and where to look for information is important.
• Worked in a dynamic environment where you were required to be highly organised, manage conflicting priorities whilst meeting deadlines and stakeholder expectations.
• Ability to think critically and creatively develop effective solutions to solve problems related to operational HR challenges, risks, etc.

You Are Willing To

• Be vulnerable, make mistakes and share your learnings openly so others can learn too
• Work in a start-up to scale-up environment where uncertainty and ambiguity is expected and normal
• Meet us where we are but also inspired and energised to contribute to our growth which contributes to your own personal and career growth
• Hold yourself accountable to getting things done in a self-organising team environment where we are all responsible for energising our roles and bringing the purpose of our role’s to life, you operate proactively and are self-starter by nature

You Value

• Going above and beyond to deliver value because you care about bringing about positive outcomes
• Self-awareness in others and yourself, sharing and relating to others on a personal level at work
• Lumary’s values aligning with your personal values:
• We ‘Lead with an open heart’ by assuming positive intent and being courageous
• We ‘Start with the end in mind’ by focussing on long-term impact of our actions and decisions
• We ‘Take action in uncertainty’ by proactively taking the next best step and exercising autonomy
• We ‘Enable others for our collective good’ through kindness and a team-first approach

Benefits of Working With Lumary

• Learning is happening constantly - it’s part of how we work
• Own your own personal and professional development and work with an internal coach or mentor (of your choosing) to support you on your journey
• Flexibility to work from home and the office - hybrid working environment
• Flexible start and finish times - have a routine but on the days you need to book an appointment or finish early, you go for it
• Exposure to cutting-edge social technologies in an international scale-up environment

Working at Lumary

We are proud of the work we are doing and the team we have built so far.

Join us and be part of a team working together to do better. From the advanced products we build to our philanthropic work, we connect with the belief that what we do every day is positively impacting the lives of our community.

At Lumary, we value diversity and believe in a culture of inclusivity, regardless of race, religion, age, gender identity, sexual orientation, physical or mental ability, or ethnicity. We are committed to building a welcoming workplace where everyone feels safe and respected.

The successful candidate will be required to undergo 'National Criminal History Check and Working With Children Check'.