Joining our global Growth Operations team means diving into the heart of customer processes and the utilization of the HubSpot platform to drive growth and improve the customer experience.

In this role, you will be managing, optimizing, and supporting the HubSpot platform to ensure it meets the operational needs of our marketing, sales, and customer success teams. You will focus on system configuration, process automation, data management, and integrations to drive business efficiency and improve CRM usage across the business.

If you're passionate about delivering feel-good solutions to companies worldwide and eager to unleash your talents in a dynamic, high-growth environment, we want you on our team. Join us in shaping the future of growth operations and making a meaningful difference in the lives of our customers.

Here’s how you’ll do that

Platform Administration Manage and configure HubSpot settings, user access, permissions, and workflows to ensure optimal use of the platform
Process Automation Design, build, and manage workflows, sequences, and automation within HubSpot to streamline marketing, sales, and operational processes
Data Quality Maintain data integrity by implementing data hygiene practices, deduplication efforts, and regular data audits to ensure accuracy and consistency in reporting
Integrations Manage and troubleshoot integrations between HubSpot and other third-party platforms ensuring smooth data flow
Reporting and Dashboards Create and maintain reports, dashboards, and custom views in HubSpot for stakeholders across marketing, sales, and customer success teams to track KPIs and performance metrics
User Support Provide training and support for HubSpot users, resolving issues, answering questions, and helping teams optimize their use of the CRM

This is what you’ll need to do it

3-5 years of experience managing HubSpot
Expert in HubSpot administration, including workflow automation, data management, and integrations
Strong ability to create reports, dashboards, and data-driven insights to drive strategic decisions
Excellent troubleshooting skills with the ability to diagnose and resolve platform and integration issues
Strong communication skills to train and support users across various teams
You have a growth mindset, with proven project management and prioritization skills

A bit about us to see if we’re a match for your enthusiasm

We’re a business planning and analytics company on a mission to make people feel good about data. We’ve been hard at it for 20, helping 2,300 companies turn complex business data into performance boosting results. Despite our global status, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.

We know that fun is different for everyone. So, if you want to trial a new initiative, lead a project, save the planet, or spend more time with your favourite people outside work, you’ll have our full support. As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will thank you.

Create your happy place.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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