Insights Assistant Manager/Manager
Singapore
About Truescope (Singapore) Pte. Ltd.
Truescope (Singapore) Pte. Ltd. is a SaaS (Service as a Software) technology company that provides integrated media monitoring services for clients to make informed communications decisions.
Truescope (Singapore) is part of the Dataxet Group that has over 1000 clients in Southeast Asia and is considered to be one of the leading players in the media monitoring and data intelligence space.
Learn more about us at https://www.truescope.com/.
Job Description
As the (Assistant) Manager at Truescope, you will play a crucial role in driving innovation and enhancing the value of Truescope’s insights offerings. You will be an independent contributor, with opportunities to mentor more junior team members, playing a significant role in driving the revenue and growth of Truescope to be at the forefront of the media intelligence industry.
Key roles & responsibilities:
Insights Leadership & Delivery
● Independently drive and maintain excellence in accuracy, relevance, and timeliness of all insights deliverables
● Uphold strong storytelling and visualisation across client deliverables and presentations, coupled with actionable and strategic insights
● Promote continuous learning, encouraging the adoption of new tools and methodologies.
● Cultivate collaborative relationships across departments to optimize insights generation and client immersion.
● Upkeep strong organisation and discipline in processes within the Insights team
Product Innovation & Development
● Work with technology and data teams to explore and integrate data, automation, and advanced analytics into insights processes.
● Experiment with new data visualization and analytical techniques to improve the storytelling of data.
● Employ the use of AI tools and techniques to increase efficiency and depth of analysis and reporting, while retaining accuracy and quality of outputs
Revenue Growth & Business Support
● Collaborate closely with Sales and Client Success teams to represent Insights team during the discussion of report frameworks and renewal conversations
Job Requirements
Education and Experience:
● Bachelor’s degree in Communications, Marketing, Business, or a related discipline.
● At least 5+ years of experience in insights, data analysis, communications, or media intelligence, with team management experience.
● Proven track record in delivering insights that directly contribute to business growth.
● Self-starter who is comfortable with independent client management and communication, with senior support
Key Skills & Competencies:
● Strategic Vision: Ability to see the big picture while managing the details of insights delivery.
● Leadership: Experience leading a team and driving a culture of innovation and excellence.
● Client-Centric Approach: Deep understanding of PR, communications, and marketing needs, delivering tailored solutions.
● Analytical Excellence: Strong analytical skills and ability to translate data into compelling narratives.
● Communication Skills: Exceptional presentation and communication skills, able to engage both internal and external stakeholders.
● Organizational Skills: Effective time management and project management to oversee multiple deliverables simultaneously.
● Tech-forward: Being open and excited to explore, test and refine techniques with the support of technology, AI and automation methods