Partner Optimisation Manager

Eat Club

Eat Club

Melbourne, VIC, Australia · Sydney, NSW, Australia · Brisbane, QLD, Australia
Posted on Monday, August 14, 2023

We’re looking for a Partner Optimisation Manager, ready to help our existing partners get the most out of our cutting-edge technology and maintain good relationships with their portfolio of restaurants. Our ideal candidate has a commercial mindset, a good understanding of building relationships and cross-selling products, a keen interest in both tech and food and would like to be part of a young, diverse and vibrant team.

About us

EatClub is a fast-growing tech company with global ambitions. Founded by celebrity chef Marco Pierre White, and backed by industry leading venture capital firms, EatClub is in aggressive expansion mode.
At EatClub we have an important mission - to make restaurants more profitable through dynamic pricing; much like has already happened in the hotel & airline industries.

Over the 3 years since launch, we have helped millions of hungry customers visit top venues, resulting in tens of millions of dollars towards the bottom line of thousands of EatClub partner venues.

Our industry is in the midst of a digital revolution and EatClub has developed a cutting-edge suite of new products that will help our partners thrive in the digital age - including our new state of the art Artificial Intelligence software.

Through recent lockdowns, we’ve helped venues quadruple their revenue in times when they needed it most. After a recent funding round, we’re looking to expand quickly and take the dynamic pricing revolution Australia-wide, then global.

We’re currently operating in Melbourne, Sydney, Adelaide, Brisbane and NYC. We’ve just launched on the Gold Coast, with the Sunshine Coast and Perth next on the menu. There’s plenty of expansion to come, and with it opportunities for those on the journey with us.

Our culture

At EatClub, we’re a tight-knit group but it’s more than a love of food that keeps us that way. We are young, entrepreneurial people who love coming to work and crave success.

We have big dreams for the business that we all work towards every day. Of course, with those big dreams comes high standards, and this ideal has been the key to our success and growth over the past three years.

Your role

The PO Manager is responsible for helping restaurants get the most out of our platform. The role is not your average account management role. On top of being great at building relationships with our partners, you are their consultant helping them generate the maximum amount of revenue for their business.

The EatClub platform encompasses an array of different products and services and it’s your job to help the restaurant use the right tools and strategies for their particular business case. By using the right tools and through your understanding of the specific needs of their business, you will help our partners run a more profitable business and achieve great results for both them & EatClub. You’ll report to the Head of Partner Optimisation and will work closely with the other people in the PO team and sales team.

About you

You’re a natural when it comes to building relationships. You feel comfortable in negotiations and know how to calmly and confidently bring your points across. You’re a fast learner and have a good understanding of numbers.

You have a passion for food and technology and are excited by the prospect of helping restaurants utilise new tools for their business. You can solve problems creatively and have a good feel for sales and marketing.

What you need to succeed

  • Past experience in managing accounts and sales a bonus
  • Good personal time management skills
  • Excellent written and verbal communication skills
  • Proven track record of competitive achievements
  • Ability to perform under pressure
  • Industry experience is a bonus

The benefits

  • Be part of a fast growing tech startup
  • Opportunity to rapidly develop and make quick steps in your career
  • Opportunities to go overseas or interstate with new launches
  • Join a young and fun team and have after work drinks and events
  • Uncapped incentive scheme
  • Partial WFH & office set up

How to apply?