Field Operations Associate



Melbourne VIC, Australia
Posted on Thursday, July 4, 2024

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

What you'll do

Join our team as a Field Operations Associate and be at the heart of our operations! Your role will be all about making sure our assets are safe and our customers are happy. Here’s a sneak peek into your fun and dynamic day-to-day activities:

  • Community Treasure Hunts: Track down and recover our assets around town, making sure they're where they belong.
  • Customer Hero: Help our customers who might have missed a payment with kindness and a smile, turning their day around.
  • GPS Detective: Use our high-tech GPS tools to find and rescue our stolen or lost assets, like a real-life superhero!
  • Online Sleuthing: Search digital platforms like eBay to uncover and reclaim our assets – it's like a virtual scavenger hunt!
  • Bike Buddy: Assist in checking bikes in and out at our local workshops, ensuring everything runs smoothly for our cycling community.
  • Delivery Dynamo: Pitch in with delivery tasks, keeping everything on track and efficient.

In this role, every day is an adventure. Join us and be a key player in our lively, fast-paced team!