Field Service Technician (Light Electric Vehicles)
Zoomo
At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.
In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.
Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.
The Role
As a Senior Mobile Mechanic for Zoomo Scotland, you'll be a crucial part of our operations, ensuring our business clients fleets of e-bikes, e-cargos, and mopeds are always in top condition, travelling across your designated territory to provide on-site maintenance and repairs to our valued B2B customers.
Your Responsibilities
Regular vehicle inspections and maintenance: Including preventative maintenance, diagnosing and repairing mechanical and electrical issues, and ensuring vehicle safety standards are met.
Providing on-site repairs: Efficiently and professionally diagnose and repair a wide range of mechanical and electrical problems, including tyre changes, brake adjustments, battery replacements, and more.
Maintaining accurate records: Keep detailed records of all service work performed, including parts used, labour hours, and customer interactions.
Excellent customer service: Build strong relationships with our clients, providing exceptional service and ensuring their satisfaction.
Proactive problem-solving: Identify and address potential issues before they impact our clients' operations.
Time management and organisation: Effectively manage your workload and travel schedule to ensure timely service delivery.
Continuous learning: Stay updated on the latest industry best practices and technologies related to electric vehicle maintenance.